Introduction

Welcome to CHATTURAI PRODUCTIONS PRIVATE LIMITED ("Chatturai," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with our ads, communicate with us by SMS or messaging, or engage our services.

1. Information We Collect

We may collect the following types of information:

• Information you provide voluntarily: When you fill out a contact form on our website, submit your details through our ads or lead forms, or contact us by phone or messaging, we collect personal details such as your Full Name, Job Title, Company Name, Email Address, and Phone Number.

• Automated Information: When you browse our website, we may automatically collect non-personal data such as IP addresses, browser types, and usage data via cookies to improve user experience.

2. How We Use Your Information

Chatturai uses the collected data strictly for the following business (B2B) purposes:

• To respond to your inquiries and provide information about our cinematic AI video production services.
• To follow up on meeting requests or consultations booked via our website or ads.
• To send relevant professional updates, portfolios, or communications that you have requested or consented to receive (which you can opt out of at any time).
• To improve our website performance and the relevance of our own communications.

We do not use your information for unrelated third-party marketing, and we do not sell or rent your personal information to anyone.

3. SMS / Messaging Communications and Consent

If you provide your phone number and opt in to receive SMS or messaging communications from us (for example, through a form, WhatsApp, or by contacting us directly), the following applies:

• How we use it: Your phone number and any information collected through SMS or messaging are used solely to communicate with you about your inquiry, consultation, booking, or the services you have requested.
• No sharing with third parties: We do not sell, rent, or share your phone number or any SMS or messaging data with third parties, and we do not share this information with third parties for their own marketing purposes. SMS opt-in consent and phone numbers are never shared with any third party for marketing.
• No unrelated marketing: We do not use SMS or messaging information for unrelated third-party marketing purposes.
• Message frequency and rates: Message frequency may vary. Message and data rates may apply, depending on your mobile carrier and plan.
• Opting out: You can opt out of SMS or messaging communications at any time by replying STOP. For help, reply HELP or contact us at contact@chatturai.com.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Service Providers: With trusted service providers (such as CRM or communication tools) that help us operate our business, and only to the extent necessary to provide their service to us. These providers are required to protect your data, adhere to applicable data protection laws, and are not permitted to use your information for their own purposes. Phone numbers and SMS consent are never shared with third parties for marketing purposes.
• Legal Requirements: If required to do so by law, or in response to valid requests by public authorities.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.

6. Your Data Rights:

You have the right to:

• Request access to the personal data we hold about you.
• Request corrections to any inaccurate or incomplete data.
• Request the deletion of your personal data from our systems.
• Opt out of any future communications by clicking the "unsubscribe" link in our emails, replying STOP to messages, or contacting us directly.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:
Email : contact@chatturai.com